Frequently Asked Questions

Frequently Asked Questions

How many questions are on the exam?

For the commercial driver's license (CDL) exam, the number of questions can vary depending on the specific test. Here is general information about the number of questions for some tests:

  • General Knowledge: Usually includes 50 questions.
  • Air Brakes: Usually includes 25 questions.
  • Combination: Usually includes 20 questions.

It is important to note that the specific requirements and number of questions may vary slightly from state to state and depending on specific DMV regulations. Therefore, it is recommended that you contact your local DMV or refer to your state's official materials for accurate information on the number of questions and other requirements for the CDL exam.

How many mistakes can be made on the exam?

A certain number of mistakes are allowed on the Commercial Driver's License (CDL) exam, exceeding that number can result in a failed test. Here is general information about the number of errors allowed on the following exams:

  • General Knowledge: Up to 10 errors are normally allowed.
  • Air Brakes: Up to 5 errors are normally allowed.
  • Combination: Up to 4 errors are normally allowed.

It should be noted, however, that the specific requirements and number of errors allowed may vary slightly from state to state and depending on DMV (Department of Motor Vehicles) regulations. Check with your local DMV for exact requirements, including the number of errors that can be allowed on the exam.

How many times can I retake the theoretical exam to get a permit?

Most states do not have strict limits on the number of times you can retake the driver's license exam. However, some states do have certain waiting periods if you fail the test multiple times. For example, in Illinois, after three failed attempts to pass the test, you must wait 30 days for the next attempt. If you fail another three times, the waiting period increases to 90 days. Please note that laws and restrictions vary from state to state. We recommend checking with your local DMV office for up-to-date information. If necessary, by calling the DMV you can request an interpreter if you have difficulty with the English language.

Can I take the theoretical exams for a permit outside the state where I got my driver's license?

The driver's permit exams can only be taken in the state where you have permanent registration. If you are already licensed to drive a car in another state, you are not allowed to take the tests outside of that state. In order to be able to take the test in another state, you must first obtain a driver's license from that state.

Can I take the exam without knowing English?

It is possible to take the Commercial Driver License (CDL) exam even without speaking English. Many people who have limited or no English language skills successfully pass the CDL exam. However, you should be aware that the process may take longer, especially if you have to study and memorize the answers to the questions.

It is important to understand that if you take the exam without knowing English, some extra effort may be required to master the rules and requirements from the DMV.

If you are unable to pass the exam on your first attempt, there is usually an option to retake the exam the next day or another day, according to your state's rules. Some states provide multiple attempts to pass the exam.

To learn more about the process of how to get a CDL, please visit: www.CDLhelp.com/how-to-become-a-truck-driver-in-usa

CDL Help App

How do I access all the tests? Is the app paid?

Yes, to access all tests in the CDL Help app, you need to purchase a paid subscription. The subscription will allow you to use all the features and materials in the app, including full access to all tests and questions.

The paid subscription is granted for a specific period of time, for example, for a month or a year, and gives you full access to the app's content during the selected period.

Purchasing a paid subscription in the CDL Help app will allow you to make the most of all the features and get maximum preparation for your commercial driver's license exam.

How many questions are in the app?

To pass the exam for obtaining a Commercial Driver's License (CDL), you need to pass three tests included in the CDL Help app: General Knowledge, Combination, and Air Brake.

The “Express” version in the CDL Help app offers simplified preparation and contains the most frequently asked questions in the tests. This version is usually sufficient for the vast majority of states, as they use almost the same database of questions at the DMV (Department of Motor Vehicles). The “Express” version covers about 90% of the potential questions that might be asked in the DMV exams.

However, it is worth noting that in some states, the question database may be slightly different from the main version of the tests and more extensive. In such cases, it is recommended to use the “Full” version of the tests for the most effective preparation.

The “Express” version of the CDL Help app contains more than 350 questions. The “Full” version includes over 800 questions, providing even more material to prepare for the exam.

Additionally, in some states, such as California, in addition to the three basic tests, you are also required to pass a road signs exam if you obtained your driver's license less than a year ago. The list of road signs can be found at www.dmvhelp.app

Do the CDL Help tests cover all possible questions?

The CDL Help app contains many questions that may be asked on the DMV exam to get a Comercial Driver's License (CDL). However, it is important to note that it is impossible to predict and cover every possible question that may be asked on the actual exam.

The questions on the exam may be rephrased or slightly altered, but the essence of the questions and the correct answers remain the same. The CDL Help app tries to provide the widest possible range of questions to help you prepare for the exam and get your Commercial Driver's License.

Our team is actively working on adding to the question database and updating the app regularly to ensure that the information provided is current and complete. We strive to offer you the most comprehensive and practical set of questions based on DMV requirements and the experience of people who have taken the exam in various states.

Audio track not working

If the audio track in the app is not working, there are probably several reasons why this is happening.

First, the audio track in the CDL Help app works directly with the text-to-speech system on your device. Make sure that the text-to-speech feature, such as Siri on iOS devices or Google Assistant on Android devices, is enabled and working properly. Check your device’s text-to-speech settings and ensure they are configured correctly.

Secondly, note that the audio track will not play if your phone is in silent or quiet mode. Make sure the sound on your device is turned on and set to a sufficient volume level.

The audio track in the app works directly with the text-to-speech system in your device. Make sure Siri (iOS) or Google Assistant (Android) is in working mode.

Also, the audio track does not play when the phone is in silent mode.

If you have done all the necessary checks and are still experiencing issues with the audio track, it is recommended that you contact the CDL Help app administration for further support and resolution. You can reach them via email at contact@truckdriver.help or via Telegram messenger at www.t.me/tdhsupport.

Unable to pay for subscription

This often happens for one of the following reasons:

  • Make sure you have entered your payment information correctly – often users mistakenly enter the card expiration date, which causes problems.
  • In your profile settings on the Play Market or App Store, check if your profile is set to work in one of the sanctioned regions. Users who have the region set to one of the sanctioned regions usually face payment issues.
  • Make sure you're not paying with a debit/credit card issued in one of the sanctioned regions.

I paid for a subscription but have not been granted access. What should I do?

If you have paid for a subscription but have not been granted access to the CDL Help app, there may be several reasons why this has happened. Here are some suggestions to solve the problem:

  1. Restart your device: Sometimes Apple or Google's servers may be overloaded, which can cause a delay in granting access. Try restarting your device and wait a few minutes. Usually, access should be granted within 15 minutes after a successful payment.
  2. Check payment status: Another possible reason is a delay in payment from your bank. Check your bank account and make sure that the payment has been successfully completed and is not in “Pending” status. If the payment is still in “Pending” status, access will be granted once the transaction is successfully completed.
  3. Change the region in App Store/Play Store settings: If your device is registered in the Russian App Store/Play Store, you may experience delays and difficulties accessing the app. To resolve this issue, try changing the region in your App Store/Play Store settings to the United States or another appropriate country.

If after following these steps the problem is not resolved, it is recommended to contact the CDL Help app administration for further support. You can reach us via email at contact@cdlhelp.com or via Telegram messenger at www.t.me/tdhsupport.

How do I cancel my subscription?

CDL School

How much does it cost to study at the school?

The cost of trainig at a CDL school can vary depending on various factors such as the location of the school, the length of the training program, and the services provided. On average, the cost of training at a CDL school with Russian-speaking instructors ranges from $2500 to $5000.

However, it should be noted that this price is only a reference and may vary depending on the specific school and the region where it is located. Some schools may offer additional services, such as lodging, meals, or extra lessons, which may affect the final cost of training.

If you are interested in finding a CDL school with Russian-speaking instructors, you can refer to our list of schools available in our directory at www.CDLhelp.com/cdl-shkola. The list includes schools in various US states. It is recommended to contact the selected school for more accurate information about training costs and terms.

Can I study at a school outside of the state where I got my permit?

Permit holders with their permit from one state are allowed to take CDL training and exams in another state. However, after completing your training, you will need to return to the state where you got your permit to obtain your CDL. The exceptions are California and Washington, where residents who have obtained a permit are required to take the training within their state. Since laws are subject to change, we strongly recommend contacting the DMV of the state that issued your permit for up-to-date information. If you are not confident in speaking English, the DMV can provide you with an interpreter.

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